Coverage The policy covers all the OTR, TBR and PCR tire provided by Tanco and sold in the oversea market.
Period of Validity Any tire with a complete serial number is covered against defects in workmanship and material for 3 years (radial OTR tire for 5 years) from the date of purchase. After that time, the warranty is terminated. Notice: The tire age calculated from the date of purchase, If the proof of purchase is not available, the tire date of manufacture will be applied.
Warranty Exclusions The following are not covered by this policy: 1.1. Tire sold as a blemish or downstream tires. 1.2. Tire repaired and retreaded. 1.3. Tire beyond the warranty time limitation The tread wear and damage will not be covered by the warranty influenced by the following conditions. 2.1. Transportation accident including puncture, cut, impact brakes, crack-up, wreck, collision etc. 2.2. Fire, accident or vandalism including misalignment, wheel imbalance, abnormal vibration and brake. 2.3. Improper inflation, overloading, overspeed, misapplication, misuse, oversight, racing or unsuitable mounting and abnormal disassembling, vehicle mechanical damnification or wear 2.4. Damage or indirect damage result from aging, inconvenience, mechanical usage 2.5. Match with improper inner, resistance board and O ring. 2.6. Irrelevant repair and storage 2.7. After the tire is away from factory, the appearance is changed consciously. 2.8. After the tire is away from factory, tire material is added (such as tire stuffing, encapsulant or counterweight). 2.9. Uniformity or vibration claimeson tires purchased more than 6 months prior to presentation for adjustment, or if proof of purchase is not available, more than 6 months after the manufacture date.
Exclusion Tanco will not bear any indirect loss, time loss, vehicle loss and inconvenient loss within allowable scope of the law.
Ownership of Failure Tire Any failure tire compensated for all cost or on a pro-rata according to this policy is the possession of Tanco and will be kept for 3 months by overseas dealers. Meanwhile, overseas dealers should make records of the failure tire and keep in file.After 3 months, the tire can be disposed by overseas dealers.
Owner Obligation Owner must guarantee to use tire under a standard pressure, loading and speeding. In order to be eligible for Tanco limited warranty service, owner must present the defective tire and documents with sales date to a dealer or a representative authorized by Tanco.
Policy of Warranty
Any tire covered by this policy that becomes unserviceable due to a covered warranty condition, such tire will, on a pro-rata basis as following standard, be adjusted by Tanco.
TBR tire
Coverage 100% adjustment In case of any TBR tire with the defects in the workmanship and materials, if the remaining tread depth is worn out by less than 3.0mm (less than 1.6mm for the out of round and out of balance), Tanco will give 100% adjustment as per the benchmark price.
Coverage adjustment on a pro-rata remaining tread depth In case of any TBR tire with defects in the workmanship and materials, if the remaining tread depth is worn out by more than 3.0mm and the remaining tread depth is worn out by not less than 1.6mm, Tanco will give the adjustment on a pro-rata basis multiplying the “Adjustment Benchmark Price.”
No warranty Once the remaining tread depth is less than 1.6mm, the tire is considered worn out completely and no more adjustment.
Measure of remaining tread depth Vernier caliper is used, when measuring, avoiding the wearing mark, the bottom of caliper spans in the measuring groove, and the vernier caliper must be vertical to the bottom of groove. For longitude pattern tire: the position of measurement is groove depth of middle line on the tread. Measure the depth of four equal indexes on the tread circle, and the average value of the four data is regarded as the remaining tread depth and keep one decimal digits. For lateral or block pattern tire: the position of measure is groove depth if middle line on the tread near to the wear mark, measure the depth of four equal indexes on the tread circle, and the average value of the four data is regarded as the remaining tread depth and keep one decimal digits.
PCR tire
Coverage 100% adjustment In case of any PCR tire with the defects in the workmanship and materials, if they are worn out less than 15% of original depth, Tanco will give 100% adjustment as per the benchmark price.
Coverage adjustment on a pro-rata remaining tread depth In case of any PCR tire with the defects in the workmanship and materials, if the tread is worn out more than 15% of original depth, and the remaining tread depth is more than 25% of original depth, Tanco will give the adjustment on a pro-rata basis multiplying the “adjustment benchmark price”.
No warranty Once the remaining tread depth is less than 25% of original depth, the tire is considered worn out completely and no more adjustment.
Measure or remaining tread depth Vernier caliper is used, when measuring, avoiding the wearing mark, the bottom of caliper spans in the measuring groove, and the vernier caliper must be vertical to the bottom of groove. The position of measurement is groove with wear mark. Measure the depth of four equal indexes on the tread circle, and the average value of the four data is regarded as the remaining tread depth and keep one decimal digitis.
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